OutsourceBiz India specializes in the development and delivery of enterprise software development solutions using the major technologies and development platforms offered today. We provide premium software development and consulting services to small and mid-sized businesses seeking to take advantage of the benefits of custom developed software tailored for their organizational needs.

• Microsoft .NET
• J2EE

• Oracle
• SQL Server
• MySQL
• JDBC
• ODBC

• C#
• Visual Basic
• Java
• C/C++

• ASP.NET
• Active Server Pages (ASP) , Java Script,VB Script,COM Objects
• Java Server Pages (JSP), Java Beans
• HTML, DHTML
• XML / XSLT
• WebLogic, Tomcat and any J2EE compliant application server
• Microsoft Internet Information Server (IIS)

OutsourceBiz India assists clients with strategic planning to ensure that the maximum benefit is achieved through Business Process Outsourcing.
Every organization has unique characteristics which define what BPO strategy is best for them. OutsourceBiz provides strategic planning and consulting expertise to assist companies in developing a BPO solution that gains them immediate benefits, while creating a roadmap for how they will utilize BPO for long-term growth.

Proper analysis of the client's existing business processes is needed to identify the key bottlenecks which are creating inefficiencies in backoffice workflow. This in turn will create a blueprint for how the client should implement BPO to eliminate those bottlenecks.

Once the analysis has been completed, we will determine how our outsourcing services can best integrate with the client's organization. Depending on how aggressively the client wants to implement BPO throughout their enterprise, we can recommend both short-term and long-term solutions.

• Claims receipt, sorting, and scanning
• Data Entry (Dual Entry Validation 99% accuracy)
• Repricing
• Adjudication
• Claims conversion to EDI
• Workers Compensation Paper Claims
• Claims data archival and retrieval

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The following diagram illustrates how clients interface with the OutsourceBiz team to handle claims processing:

Clients are offered flexibility in terms of how much or how little of the actual claims processing workflow they want to outsource.
At the most basic level, our BPO Center can perform all data entry for you using our Dual Data Validation method and produce EDI files which are compatible directly with your claims system.
At the most advanced level of our claims outsourcing service, our BPO Center will manage all aspects of the claims processing workflow for you including repricing and adjudication functions.

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To achieve optimal accuracy, our BPO Center utilizes a system for data entry validation called Dual Validation. Using Dual Validation, our BPO Center requires all claims to be entered IDENTICALLY by two separate data entry operators. If both operators do not enter the exact same information for the claim, then the claim data entry is rejected and the operators are asked to perform the data entry process again. This process enables us to provide 99% or better accuracy in our data entry process, ensuring that fewer claims are rejected during adjudication.

Our clients typically process thousands of claims monthly, leading to the need for an efficient method of archiving these claims which is both cost effective and allows for easy access to the archived data.
To address this problem, we offer Archival and Retrieval services for our clients. Through this service, all claims processed by our BPO Center will be archived into a database. This database will store both the scanned image of the claim as well as the raw EDI data for the claim.
Clients can get access to their archived claims through a secure portal site. This site enables users to search for archived claims using key parameters such as Member ID, Provider Tax ID, and Dates of Service. Alternatively, clients may submit Claims Document Requests to our BPO Center for pulling back large volumes of claims.

Clients using our Archival and Retrieval services experience benefits throughout their organization:

• Reduction in storage space required for claims filing
• Improved efficiency on audits and claims reporting
• Improved access for Customer Service Representatives to claims through online portal site

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OutsourceBiz India can handle the Hospital Service process for clients, providing cost savings, increased accuracy, and faster turnaround times. With personnel at our Hospital Service that are trained to handle all functions in the processing cycle:

• Discharge Summary
• Medical Transcription
• Medical Documentation

We are ready with an intelligent documentation solution. With the implementation of our web-based electronic discharge summary, you are able to decrease the time for report completion after the patient has been discharged from the hospital. Through this, you are also able to reduce the cost associated with the transcription, since the dictation is no longer needed & no need to employ any third person for this transcription work. You can avail this service for 24X7.

We are coming up with a new service- A Repository of Medical Records For All- www.medicalrecordsindia.com. Maintaining & carrying the hard copies of all your medical records while doctor’s visit, still remains a stain to you. Now improve that!!! www.medicalrecodindia.com gives you the chance. You can store, maintain & retrieve your medical records whenever you need it. If you want, your doctor can view your medical record. While this is a mere first step towards “Bringing Technology to Indian Medical Practice” – we are going to make efforts to introduce Medical Coding with CPT & ICD-9 Codes to International Standard.

Calling using in-house labor involves high cost, also lacks scalability and also the accuracy is less than the optimal need .

Clients using our Call Center services experience benefits throughout their organization:

• Low cost College Educated Work force
• Improved efficiency through proven technological process.
• Focused team - Small or Large
• No Vacation Issues
• Security and Confidentiality

We understand the need of our clients and customize the campaigns accordingly.

• Telemarketing
• Sales Lead Generation ( B 2 B and B 2 C)
• Customer Support ( 24 * 7 )

At Present we are working with Logistics, Financial , Health Insurance, Promotional Package Clients.

All our campaigns are Customized according to our Clients needs and profiles.

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Our application is developed in DOT NET 3.0 with MS SQL Server(2005).
The application will be hosted on one of your server with IIS.All INTRANET USERES will be able to access the site through LAN using Internet Explorer (IE 6/7) through our user friendly GUI and send Text Messages to single or multiple recipients. The messages will be transferred – encrypted, over the internet.

NO INTERNET access required for the Users.
NO applications are required to be installed on the desktop.
NO User limitations.

• Contacts Add: Edit: Delete
  (Only Administrative users can Manually Add or Edit Contact Details)
• Account Details Billing Information: Usage Statistics : Itemized Details
  (Only Administrative users have access to these Details)
• Send Message Users can type in the message or can paste the information from external source. Select single/multiple recipients from the “Contacts” or can manually type in the contact details (If 1st time the user will be asked to save the new contact details or ignore)..
• Schedule User can set the Time and Date to send a message to a single recipient or multiple recipients.
• Templates Users can create and save a template for repeated use.

Our services will allow you to push your messages to all operators in country at a very high level of quality. We are one of the Gateway providers with optional high priority and NDNC routes for legal business sms which is a token of quality. We lend an attention to our client’s desires and requirements facilitated by our support.

For pricing on BULK SMS Outbound Solutions contact us.

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