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OutsourceBiz India provides innovative, efficient & scalable Business Process Outsourcing (BPO) solutions for medical claims processing & administration. Through the use of our global resources, we are able to perform back office functions for our clients at significant cost reduction while improving speed, accuracy,& productivity. Headquartered in Dallas, Texas, OutsourceBiz has operations in Atlanta, Georgia & Kolkata (India). We are coming up with a new service...
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A Repository of Medical Records For All
- Originally started in 1999 by Lanpro technologies as a BPO solution to provide back office services for Healthcare Sector.
- OutsourceBiz, LLC was formed in 2002, and is focused on BPO solutions for Back-Office functions.
- Corporate headquarters in Dallas, Texas; with Back-Office in Kolkata, India (formerly Calcutta).
- Focused on Insurance Back-Office processes:
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- UB92
- HCFA 1500
- Dental
- Vision
- Rx / Prescription
- Workers Compensation / Accident Claims
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Philosophy & Approach
- OutsourceBiz LLC owns and has equity in all of our resources:
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- Facilities
- Employees
- Technology Infrastructure
- All primary services are handled by OUR people, in OUR offices, not by subcontractors or service partners.
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- We invest heavily in the development of our people, as they are our most valuable resource:
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- Defined career path given for all employees with proper guidance
- Empowerment of workforce to make decisions, even at the lowest levels of the organization (TQM)
- A highly professional work environment.
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| Our Advantages |
- Fully staffed BPO Center with college-educated labor force in Kolkata, India. We currently have over 140 full-time employees processing over 2 Million documents per year.
- BPO Center operates 24 hours a day, 6 days a week (closed on Sunday - except for special projects).
- Efficiency and speed in data processing achieved through proven technological processes.
- Niche focus on Insurance industry leading to proven track record of success.
- Maximum accuracy (99.5 %+) through our Dual Validation method.
- Security and Confidentiality protocols to ensure protection of all sensitive client data.
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| BPO Centre Overview |
- Dumb terminals with no hard drive access, and no CD or Floppy Drive installed.
- No media or paper allowed in or out of the office.
- Magnetic Picture ID cards for every employee.
- Access Controlled SECURED Facility.
- No scanners, printers, or fax machines accessible to data entry operators.
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